COVID-19 Resources

IABC is focused on providing you with access to critical resources related to the COVID-19 coronavirus. This page will serve as an evolving resource center, where you’ll find helpful articles, webinars and other materials related to this evolving global health crisis. We’ll also be linking to best practices and other discussions related to the virus that occur in The Hub, our online community for IABC members.

This page will be updated as new information and resources become available.

Resources from the IABC community

• Virtual events and resources from IABC chapters and regions
• Preparing and Delivering Virtual Presentations, Especially When Working from Home
• ABC Southern Region COVID-19 links of interest
• IABC Houston chapter: Crisis Management and COVID-19
• Sample marketing, consumer research and business reports on COVID-19
• Benchmarking survey: 50 Organizations on Communicating Through COVID-19
• Mike Klein on the New Shape of Internal Communication Emerging for the #PostCorona World
• A Practical Guide to Purpose-Driven Internal Communication During COVID-19 (from Jonathan Hanwit, ThinkPARALLAX)

Webinars

Effective Leadership During and After a Crisis: A Global Spotlight on COVID-19 & Racial Justice

Solution Provider webinar: The New Normal: Reaching Everyone Working From Home (from Vbrick Systems Inc.)

Virtual Presentation Crash Course: Engaging Your Audience in a Time of Disruption & Distraction (available to IABC members)

Making Remote Working Work (available to IABC members)

Solution Provider webinar: How to Adapt Your Internal Communication Strategies During a Pandemic (from Simpplr)

Solution Provider webinar: Communicating [in] Crisis: 4 Proven Strategies to Communicate in Quarantine (from Staffbase)

IABC Academy courses

Use discount code ADVANCE50 at checkout for US$50 off on these IABC Academy courses on crisis and change communication.

• Using Social Media as a Crisis Brand Newsroom
• Leading Through Change Communication
• Crisis Planning: Manage and Enhance Organizational Reputation

IABC discussions

Discussion on COVID-19 on IABC’s LinkedIn Group (open to the public)

Discussions in The Hub online community (for IABC members)

• Coronavirus email
  Does anyone have a sample or language of an organizational email for employees in the event that an employee tests positive for COVID-19?
• Coronavirus communications
  Is anyone communicating to their organization’s employees regarding the coronavirus? If yes, what types of communications are you doing? What messaging are you providing?
• COVID-19 or coronavirus?
  What are you using in official employee communications?
• COVID-19 alerts for leaders
  I’ve been asked to keep my client’s leaders apprised of COVID-19 breaking news and information (travel advisory changes, case statistics, medical updates). I am hoping for an existing summary feed that I can subscribe to that will provide regular updates.
• Tips for working from home
  As we are moving into a situation where more and more office employees are forced to work from home, I wonder if anyone have involved in creating materials on what to think when working from home?
• Internal comms strategy when office is shut down for COVID-19
  In the midst of COVID-19, I’m preparing a work from home comms plan. We’re thinking about how to keep employees engaged, a sense of connection, and keeping business results high if employees are working remotely.
• Coronavirus exposure notifications to employees
  Does anyone have a template of a message in which you would advise your employees that via your offices, there is a chance of potential coronavirus/COVID-19 exposure?
• COVID time off question
  What is your company doing with time off for your staff and how are you communicating the various scenarios to staff?
• Celebrating milestones during COVID-19 limitations
  What are your ideas so we can continue celebrating employees and milestones without the usual parties, cakes and speeches?
• Looking for social distancing infographic
  Does anyone know of/have a good social distancing infographic that can be shared internally with our team members?
• Looking for emotional wellbeing communique
  Does anyone have some information they could share regarding emotional and financial health?
• Weekly Employee Communication COVID-19
  Does anyone have any examples of reassuring emails or communications?
• Returning to the office post COVID-19
  Has your company started to plan for this, and if so what is your communications plan?
• Q1 2020 Earnings amid COVID-19
  Global pandemic or not, reporting quarterly financial results is one of those shows that must go on.
• COVID obituaries
  Has anyone had to communicate a COVID-related death to co-workers or the media?
• Return to work
  Our leadership is working on a return-to-work plan.
• Global perspectives
  What’s unique about the COVID-19 experience of communicators in your country?
• Alternative concepts for in-person events cancelled due to Covid-19?
• Frontline employees that aren’t connected to company email
  I’m interested in hearing about some of the challenges you might be facing if your organizations has a significant frontline employee base that isn’t connected to your company email structure.

Helpful links

• World Health Organization
• Centers for Disease Control
• The IABC World Conference Goes Virtual

Resources from IABC’s Solution Provider partners

Webinar: The New Normal: Reaching Everyone Working From Home

(Vbrick)

Webinar: Communicating [in] Crisis: 4 Proven Strategies to Communicate in Quarantine (Staffbase)

Work from Home 2020 Communication Package (Simpplr)

Digital signage slides: Tips from the Centers for Disease Controll (Telecine)

Webinar: Deskless Not Voiceless: How to Connect Your Frontline with Corporate (Workplace by Facebook)